Terms of service

Terms of Service

These Terms of Service (“Terms”) govern your use of our website & your purchase of products from Dylan's Restaurant Ltd. By using our website & placing an order, you agree to be bound by these Terms.

 

 

1. General

  • This website is owned & operated by Dylan’s Restaurant Ltd, 07907978, Unit 7, Pen yr Orsedd, Industrial Estate Road, Llangefni, Anglesey, North Wales, LL77 7AW.

  • We reserve the right to update or amend these Terms at any time. Continued use of our website constitutes acceptance of any changes.


 

 

2. Products

  • All product descriptions, images, & prices are provided in good faith.

  • While we make every effort to ensure accuracy, slight variations may occur.

  • Allergen & ingredient information is provided to the best of our knowledge. It is your responsibility to check suitability before consumption.

 

 

3. Orders & Payments

  • All orders are subject to acceptance & availability.

  • Prices are shown in GBP & include VAT where applicable.

  • Payment must be made in full at the time of ordering.


 

 

4. Alcohol Sales

  • By placing an order for alcohol, you confirm that you are at least 18 years old.

  • It is a criminal offence for anyone under 18 to buy, attempt to buy, or for an adult to purchase alcohol on behalf of someone under 18.

  • We reserve the right to refuse or cancel any order where we reasonably believe this requirement is not met.

  • Deliveries containing alcohol must be received by an adult aged 18 or over. Our delivery partners may request proof of age upon delivery & may refuse delivery if suitable ID is not provided.

  • Acceptable forms of ID include a valid passport, driving licence, or PASS-accredited proof of age card.


 

 

5. Delivery

  • We aim to dispatch orders within 1-2 working days. Delivery times are estimates & not guaranteed.

  • Responsibility for the goods passes to you upon delivery to the address provided.

  • It is your responsibility to ensure someone aged 18 or over is available to accept deliveries that contain alcohol.

  • If delivery is refused or not accepted due to failure to provide proof of age, the order will be returned to us. A refund will be processed minus delivery charges.


 

 

6. Returns & Refunds

  • Due to the perishable nature of food products, we do not accept returns if you change your mind.

  • If goods are faulty, damaged, or not as described, please notify us within 7 days for a replacement or refund (see our Returns Policy).

  • Non-food items (e.g. merchandise, gifts) may be returned within 14 days in accordance with the Consumer Contracts Regulations, provided they are unused & in their original packaging.


 

 

7. Limitation of Liability

  • We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any matter for which liability cannot be excluded under law.


 

 

8. Intellectual Property

  • All content on this website, including images, text, logos, & branding, is the property of DYLAN’S RESTAURANT LTD & may not be copied or used without prior written consent.


 

 

9. Governing Law

  • These Terms are governed by the laws of England & Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of England & Wales.